Users complain new Gmail version slow, crashes browsers
A major upgrade to Gmail is getting the thumbs down from users who complain that the new version is extremely slow, often fails to load pages and even crashes their browsers.
People have flooded discussion forums with complaints since Google began "upgrading" users about two weeks ago to the new version, popularly referred to in the blogosphere as Gmail 2.0.
Ironically, Gmail 2.0, which features an upgraded contacts manager, is designed to be faster and more stable. Gmail 2.0 is based on what a Google spokesman calls "a major structural code change" upon which new features will be launched in coming months.
The most common complaint is that it is generally very slow, with delays of a minute or more when attempting to display the inbox upon logging on, to record keystrokes when typing text and to respond to mouse clicks. Often the tasks time out. Others report that Gmail 2.0 repeatedly crashes or freezes their browsers, in particular Firefox.
If these users switch to the "old" Gmail version, the problems go away. However, these users say they have to switch manually every time they log on, because Gmail 2.0 automatically became their default version once they got upgraded to it.